It’s easy. And you can always transfer your number later if you want to try GLOBALINX first.
- Determine if your current phone number can be transferred by using our LNP Checker.
- Sign up for GLOBALINX and select a temporary number with whatever area code and exchange you want.
- Download the VoIP Number Portability Authorization Form by clicking here.
- Find a copy of your most recent phone bill that clearly shows your name, number and service delivery address. All of this information is usually on the first page of your bill. Remember, to transfer your current number, it must be active on your account with your local telephone company. Do NOT contact them to disconnect your local service, or you may lose your current number completely.
- Fill out the Authorization Form, sign it and fax it and the phone bill to the number listed on your form.
- Transferring your number will take between 7 and 30 days from the date that we receive the completed paperwork. We will let you know via email when the transfer has occurred.
- Once your existing number has been transferred, you have the choice of just using this as your GLOBALINX number, or keeping both the existing and the new GLOBALINX number for a small additional monthly charge.
- DSL subscribers may have to keep your current phone number to maintain your high-speed Internet connection. In this instance, we would suggest either transferring your DSL service to another phone line with your current carrier, or you can switch to Cable Internet instead of DSL. GLOBALINX works well either way!
- Your local telephone company may be so small that they are not obligated to allow you to transfer your number to the telco of your choosing.
- You may have contractual or financial obligations to your current provider.
- You may have features and associated services such as Transfer Freeze, Distinctive Ring, Ring Master or ISDN- or CENTREX-related features cannot be transferred.
- There may be pending changes associated with the number being transferred
- Please note you are responsible for any fees from your current provider associated with your number transfer.
Occasionally, we do run into phone numbers we simply cannot transfer. If we cannot transfer your current number, you may either:
- Keep your current phone number with minimal service and continue to use your new GLOBALINX number for the great features and to help you save on outgoing calls.
- Discontinue your current phone number and just keep your new GLOBALINX number and save even more.
- Discontinue your GLOBALINX service and go back to paying your local telephone company way too much.
NOTE: DO NOT CANCEL YOUR SERVICE WHILE WE TRANSFER YOUR NUMBER. IF YOU CANCEL YOUR SERVICE BEFORE OUR TRANSFER IS COMPLETE YOU COULD LOSE YOUR NUMBER!
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